Customer Engagement
Build stronger relationships across every customer conversation.
- Unified customer conversations
- Contact and relationship history
- Campaigns and notifications
- Consistent service across channels
For enterprise teams
Build your own
industry product.
For organisations with industry expertise, internal teams or product ambitions, M-Chat Platform provides the foundation for building purpose-built customer experiences.
MessagingReal-time conversations that build customer relationships.
BookingsAppointments and scheduling made simple.
PaymentsSecure payments and invoicing built in.
AIIntelligent assistance that saves time.
AnalyticsUseful insights for better decisions.
KnowledgeCentral content and resource hub.
Who it's for
Teams with vision
and expertise.
Built for organisations with deep industry knowledge, internal product teams and specialists ready to launch purpose-built customer experiences.
Business Operations
Connect the workflows, bookings, forms and payments behind delivery.
- Bookings and appointment management
- Forms and structured data collection
- Payments and transaction workflows
- Operational automations and integrations
Intelligence
Turn knowledge and operational data into clearer decisions.
- Central knowledge base
- Reporting and performance insights
- AI-assisted customer service
- Continuous optimisation over time
Platform licensing
Starting from R9,999 / month
Technical onboarding, platform support and your own M-Chat Platform environment.