What is the duration of the free trial?

When you initiate a “Free Trial”, you will receive 30 days of unrestricted access to all features on the platform.

What is a conversation? How is it calculated?

When a visitor sends a message or opens the chat widget, a conversation begins. It remains open as long as the visitor interacts with the chatbot or agent. It ends when the flow reaches the end of the chatbot tree or after 30 minutes of inactivity. Post this, if a new message is sent, a new conversation starts. Outbound campaigns are not considered ‘conversations’ until there is an incoming response. Extra chats are charged at R300 per 1000 chats, R3000 per 10,000 chats, and R15,000 per 50,000 chats.

What is the refund policy?

m-chat does not offer refunds on the purchase of subscriptions or chats. You can submit refund requests at hello@m-chat.ai, but there is no formal refund policy.

The only chatbot
platform you need

The only easy-to-use chatbot platform you need to streamline lead gen, customer support, and other use cases – at scale and cost-effectively.

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Your daily business problems solved
with our easy chatbot platform

Our no-code chatbot platform has everything you need to automate
your conversations at scale across channels.

Convert website traffic into qualified
leads

Smartly answer FAQs with a breeze
with ChatGPT

Get your calendars booked with an
assistant

Take over conversations from
chatbots when needed

Proactively engage users on
SMS and WhatsApp

Convert website traffic into qualified leads

Smartly answer FAQs with a breeze with ChatGPT

Get your calendars booked with an assistant

Take over conversations from-chatbots when needed

Proactively engage users on SMS and WhatsApp

How we deliver

We offer you the best of both worlds – either build chatbots yourself using our no-code interface or have our bot experts build the project for you with our professional services.